Privacy Policy

Last updated: January 2026

Software Analytics Limited ("we", "us", "our") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Software Analytics Limited, 34 Elm Grove, Harrow, England, HA2 7JE, United Kingdom.
Email: director@softwareanalytics.co.uk  ·  Phone: +44 7424 253014

2. Personal Data We Collect

When you contact us via our website form or by email, we collect the following personal data:

  • Full name
  • Company or organisation name (if provided)
  • Email address
  • Phone number (if provided)
  • Content of your message or enquiry

We do not collect any sensitive personal data as defined under UK GDPR.

3. How We Use Your Data

We use your personal data for the following purposes only:

  • To respond to your enquiry
  • To fulfil any consulting engagement you enter into with us
  • To comply with our legal and regulatory obligations

We do not use your data for marketing without your explicit consent and we do not sell, share, or disclose your personal data to any third party, except as required by law or with your express written consent.

4. Legal Basis for Processing

We process your personal data on the following lawful bases under UK GDPR:

  • Consent — when you submit a contact form on our website
  • Legitimate interests — responding to inbound business enquiries
  • Contract performance — where processing is necessary to fulfil a consulting engagement
  • Legal obligation — where processing is required to comply with applicable law

5. Data Retention

Enquiry data is retained for as long as reasonably necessary to respond to and follow up on your enquiry. Client engagement data is retained in accordance with our contractual obligations and applicable legal requirements. When data is no longer required, it is securely deleted.

6. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

  • The right to access the personal data we hold about you
  • The right to rectification of inaccurate or incomplete data
  • The right to erasure ("right to be forgotten") in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to data portability where applicable
  • The right to object to processing based on legitimate interests
  • The right to withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us at director@softwareanalytics.co.uk. We will respond within one calendar month.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. Access to personal data is restricted to authorised personnel only.

8. Cookies

This website uses no tracking, advertising, or analytics cookies. Only essential session-level functionality may be used if required by form submission services.

9. Third-Party Services

Our contact form uses FormSubmit (formsubmit.co) to deliver enquiries to us by email. This service processes form submissions for delivery purposes only. We do not share personal data with any other third-party services through this website.

10. Complaints

If you have a concern about how we handle your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: ico.org.uk · Telephone: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page. We recommend checking periodically for any updates.

12. Contact

For any privacy-related queries, please contact us at director@softwareanalytics.co.uk or write to: Software Analytics Limited, 34 Elm Grove, Harrow, England, HA2 7JE.